Privacy Policy

Information We Collect

When you create an account with braylivontica, participate in our comedy writing workshops, or contact our team, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and any creative content you choose to share through our platform.

We also collect information when you subscribe to our newsletter, register for webinars, purchase courses, or engage with our community features. Your payment information is processed securely through encrypted third-party payment processors and is never stored directly on our servers.

Our website automatically collects certain technical information to improve your browsing experience and help us understand how our platform is being used. This includes your IP address, browser type, operating system, pages visited, time spent on our site, and referring websites.

• Device information including screen resolution and browser capabilities
• Geographic location data based on IP address for content localization
• Cookies and similar tracking technologies for personalization
• Usage patterns and feature interactions within our platform
• Error logs and performance metrics to maintain service quality

How We Use Your Information

Your personal information helps us deliver the comedy writing education and creative services you've requested. We use your data to create and maintain your account, process course enrollments, facilitate workshop participation, and provide personalized learning recommendations based on your interests and progress.

We analyze usage patterns and feedback to continuously improve our platform, develop new features, and create content that better serves our creative community. This includes optimizing our website performance, customizing user interfaces, and developing new educational resources.

• Sending course updates, workshop notifications, and platform announcements
• Providing customer support and responding to your inquiries promptly
• Sharing relevant educational content, comedy writing tips, and industry insights
• Notifying you about new features, services, or promotional opportunities
• Conducting surveys and collecting feedback to improve our services

We may process your information to comply with legal obligations, protect our rights and interests, prevent fraud, ensure platform security, and maintain the safety of our community members. This includes monitoring for inappropriate content, investigating potential violations of our terms of service, and cooperating with law enforcement when legally required.

Information Sharing and Disclosure

We work with carefully selected third-party service providers to deliver our services effectively. These partners include email marketing platforms, payment processors, cloud hosting services, analytics providers, and customer support tools. All third parties are contractually obligated to protect your information and use it only for the specific services they provide to us.

Our service providers are located primarily in Australia and other countries with adequate data protection laws. We ensure that any international data transfers comply with applicable privacy regulations and include appropriate safeguards to protect your personal information.

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring organization. We will notify you before your information becomes subject to a different privacy policy. We may also disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server environments, regular security audits, and access controls that limit employee access to personal information on a need-to-know basis.

• SSL encryption for all data transmission between your device and our servers
• Regular security assessments and vulnerability testing of our systems
• Secure backup procedures and disaster recovery protocols
• Multi-factor authentication for administrative access
• Regular software updates and security patch management

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Account information is typically retained for the duration of your active membership plus seven years for business record-keeping purposes. You can request deletion of your personal information at any time, subject to legal and contractual obligations.

When you delete your account, we remove your personal information from our active systems within 30 days. Some information may remain in backup systems for up to 90 days before being permanently deleted. Anonymized usage data may be retained indefinitely for analytical purposes.

Your Privacy Rights and Choices

You have significant control over your personal information and how it's used. You can access, update, or correct your account information at any time through your user dashboard. If you need assistance accessing or modifying your data, our support team is available to help you exercise these rights.

• Request a copy of all personal information we hold about you
• Update or correct inaccurate information in your profile
• Delete specific pieces of information or your entire account
• Restrict processing of your information for specific purposes
• Object to processing based on legitimate interests
• Request data portability to transfer information to another service

You can control the types and frequency of communications you receive from us. Update your email preferences through your account settings, or use the unsubscribe links in our emails. Even if you opt out of marketing communications, we may still send important account-related notifications and service updates.

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to reject all cookies, accept only certain types, or notify you when cookies are being used. However, disabling cookies may limit your ability to use certain features of our platform effectively.

International Data Transfers

braylivontica operates primarily from Australia, but we may transfer your personal information to other countries where our service providers are located. These transfers are conducted in accordance with applicable privacy laws and include appropriate safeguards to ensure your information remains protected.

When transferring data internationally, we use standard contractual clauses approved by relevant data protection authorities, or ensure transfers are made to countries with adequate privacy protections. We regularly review our international transfer practices to ensure compliance with evolving privacy regulations.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through email, platform notifications, or by posting a prominent notice on our website.

We encourage you to review this privacy policy regularly to stay informed about how we protect your information. The date of the most recent update is indicated at the top of this policy. Continued use of our services after policy changes indicates your acceptance of the updated terms.

For major changes that materially affect your privacy rights, we will provide at least 30 days' notice and may request your explicit consent where required by law. You always have the option to discontinue using our services if you disagree with policy changes.